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Terms and Conditions

Effective Date: [September 22, 2025]
Last Updated: [September 22, 2025]

Welcome to TruxRoute Logistics (“we,” “our,” or “us”). These Terms & Conditions govern the use of our website and dispatching services. By engaging with TruxRoute Logistics, you (“Client,” “you,” or “your”) agree to the following terms.

1. Services Provided

TruxRoute Logistics provides professional truck dispatch services to owner-operators and small fleets, including but not limited to:

  • Load booking and negotiation with brokers/shippers

  • Route planning

  • Back-office support and paperwork management

  • Compliance assistance

We act only as a dispatching service and not as a carrier, broker, or insurer.

2. Client Responsibilities

To receive dispatching services, you agree to:

  • Provide accurate and up-to-date information, including your MC and DOT numbers, insurance, and W-9.

  • Maintain all required licenses, permits, and compliance with federal/state regulations.

  • Maintain sufficient insurance coverage for all operations.

  • Be responsible for the operation and safety of your equipment, drivers, and loads.

3. Fees & Payments

  • Service fees are agreed upon in advance and outlined in your Dispatch Service Agreement.

  • Payment terms may vary (per load, weekly, or as otherwise agreed).

  • You remain responsible for all carrier expenses (fuel, tolls, insurance, permits, etc.).

  • Late or missed payments may result in suspension of services.

4. Third-Party Relationships

Our services may involve interactions with third parties, including brokers, shippers, load boards, and factoring companies.

  • TruxRoute Logistics is not responsible for the actions, performance, or payment terms of any third party.

  • All contracts for freight movement remain strictly between you (the carrier) and the broker/shipper.

5. Liability Disclaimer

  • TruxRoute Logistics is not responsible for accidents, delays, losses, or damages arising from transportation activities.

  • We are not liable for broker/shipper non-payment, load cancellations, or detention unless otherwise agreed in writing.

  • You agree to indemnify and hold TruxRoute Logistics harmless against claims, damages, or expenses arising from your operations.

6. Termination

Either party may terminate services with written notice, subject to the terms of your Dispatch Service Agreement.
Outstanding balances must be paid in full before termination is finalized.

7. Intellectual Property

All content on our website (text, logos, graphics, etc.) is the property of TruxRoute Logistics and may not be copied or reused without permission.

10. Contact Us

For questions about these Terms & Conditions, contact us at:

​

TruxRoute Logistics
Edinburg, Texas 78539
Email: Taylor@truxroutelogistics.com

8. Governing Law

These Terms & Conditions shall be governed by and construed under the laws of the State of Texas, without regard to conflicts of law principles.

9. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

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