Privacy Policy

Effective Date: [September 22, 2025]
Last Updated: [September 22, 2025]

TruxRoute Logistics (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

We may collect the following information when you use our dispatch services or complete our forms:

First and last name
Contact details (phone, email, address)
Motor Carrier (MC) and U.S. DOT numbers
Proof of insurance
W-9 forms
Other documents necessary to provide dispatching and compliance services

2. How We Use Your Information

We use your information for the following purposes:

To provide dispatching services, including booking loads, negotiating with brokers, and handling back-office paperwork
For compliance with broker and shipper agreements
For legal and recordkeeping requirements
To communicate with you about services, updates, and support
With your consent, to send marketing emails or newsletters in the future

3. Sharing of Information

We may share your information with trusted third parties, only as needed to perform our services:

Load boards and freight brokers
Factoring companies
Payment and accounting platforms (e.g., QuickBooks)
Technology platforms we use to store or manage information (e.g., Google Drive)
Advertising platforms (e.g., Google Ads, Facebook Ads) if we engage in digital marketing in the future

We do not sell your personal information.

4. Data Security & Retention

We take reasonable measures to protect your information. Your data is stored securely through trusted platforms such as Google Drive.

We retain driver and client information for 1 year unless required longer for compliance.
You may request that we delete your information at any time.

5. Your Rights

As a client of TruxRoute Logistics, you have the right to:

Request a copy of the personal information we hold about you
Request corrections or updates to your information
Request deletion of your information (subject to legal or compliance obligations)

To exercise these rights, please contact us at Taylor@truxroutelogistics.com.

6. Cookies & Website Tracking

At this time, we do not intentionally use cookies or tracking tools on our Wix website. Wix may use essential cookies required for site functionality. If we begin using analytics or advertising tools (e.g., Google Analytics, Google Ads, Facebook Ads), this Privacy Policy will be updated accordingly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

TruxRoute Logistics
Edinburg, Texas 78539
Email: Taylor@truxroutelogistics.com